Remote Support

Help, Now with 100%
Less Travel Time

Tex's Computer Repair

Relax, We’ve Got This

We understand that sometimes you need immediate assistance without the hassle of bringing your device in. Our remote support service will allow us to securely assist you from anywhere. 

> $80/hour. Billed in 15-minute increments.
> We won’t nickel and dime you, in fact we will round down on the time.
> Always some friendly conversation and a little extra advice included!

Important Scheduling Fee Notice

A non-refundable $20 fee will be charged during scheduling. It will be applied toward your final bill unless you fail to show up for your scheduled appointment. This policy helps us minimize no-shows and maximize availability to assist you with your technology issues.

To avoid this fee, please notify us if you need to reschedule. You can even reschedule yourself online, up until one hour before our meeting! We’ll be notified that you rescheduled and this fee will be applied towards labor when we do connect.

Our CORE values

These principles guide TCR in our mission to deliver exceptional computer services while ensuring reliable support and solutions for our customers.

T

Trustworthy

We are committed to building enduring relationships with our customers by being transparent and showing integrity in all our interactions!

C

Customer-Centric

Our customers are at the heart of everything we do. We strive to anticipate their needs, deliver exceptional experiences, and provide tailored solutions that enhance their lives!

R

Reliable

We provide reliable maintenance services, transparent turnaround times and diligent follow-through, ensuring that our clients can rely on us for optimal resolutions and ongoing assistance!

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