Managed IT services for small offices in Farmington NM
Your computers, looked after.
It is maintenance instead of repair. We keep the updates installed, check that the backups actually ran, and catch small problems before they turn into a bad week.
What it means
What managed IT actually means
With our managed IT services in Farmington NM, you stop paying by the hour every time something breaks and get one agreed monthly amount for the everyday care. Big jobs outside that, like a new server or new cabling, get quoted before we start.
Watched
Trouble gets flagged
Monitoring software keeps an eye on your machines and flags trouble: a drive going bad, a computer that stopped taking updates, a backup that quietly failed. We work through those alerts while the fix is still small.
Patched
Updates actually installed
Not “we told you to run updates.” Installed, checked, and reported. A lot of what takes a small office down had a fix available for months.
Backed up
Backups you can trust
A backup nobody checks is a rumor. We check that yours ran, and we tell you in plain English when it did not.
Is it a fit?
Good for some offices, not all
Managed IT makes sense when you depend on several computers every day and nobody on staff looks after them. If you only need help now and then, you are better off paying by the job, and we will tell you so.
A good fit if
- Your office runs on a handful of computers and has no IT person
- You would rather budget one monthly amount than get surprise bills
- You want updates and backups handled, not remembered
- You want someone local who already knows your setup
Plans
Quoted for your office
Every plan is written down before anything starts: the monthly amount, what it covers, and what it does not. No hidden extras, and no plan bigger than your office needs.
The everyday care
- Updates installed on a schedule, and checked
- Security protection on every computer
- Backups checked
- Two-step sign-in turned on
- Plain-English updates on how things stand
Set in your agreement
- How remote help requests are handled, and when
- Whether onsite visits are included
- Test restores of your backups
- Dealing with your internet company and software vendors
- Servers, firewalls and extra locations
Quoted separately
- New servers and new computers
- Running new network cable
- Moves, remodels and big projects
- Anything else outside the plan, priced before we start
How it works
Three steps to a plan
01
A 15-minute call
How many computers, what you run, and what keeps going wrong. We will say honestly whether a plan makes sense for you.
02
A written plan and a price
We look over your setup and write down what the plan covers, what it does not, and the monthly amount. You decide.
03
Set up, then looked after
We get updates, protection and backups in order first, then keep them that way month after month.
Straight answers
The two questions everybody asks
What happens when something goes wrong?
The monitoring and the backups keep working in the background, so trouble tends to get caught early, often before you notice it. When you need a person, your written agreement spells out how to reach us and what to expect, so there are no surprises.
Do you have to be in our office?
Usually not. Most of the work happens remotely while you keep working. When something truly needs hands on it, like a bad cable or a machine that will not start, we schedule a visit. You get someone local who already knows how your office is set up.
Find out if it fits
How many computers does your office run on?
Book a 15-minute call. We will ask a few questions and tell you honestly whether a plan or pay-by-the-job makes more sense.